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Customer Coordinator

Job Posted: 7 hours ago

Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: Kenilworth

Expire in: a month

Job Description

Job Title: Customer Coordinator 
Location: Honiley, Kenilworth, CV8 1NP
Salary: £26,000 - £30,000

We are seeking a Customer Coordinator to provide administrative and customer support in a fast-paced environment. You will be the first point of contact for incoming communications, ensuring efficient operations across all departments. 

Responsibilities:

Act as the first point of contact via phone and email.
Direct calls to the appropriate person/department.
Greet visitors and provide necessary information.
Handle incoming/outgoing mail and packages.
Maintain office organisation and cleanliness.
Assist with planning engineers' daily schedules using Google Maps.
Manage stock deliveries and distribution to customers and engineers through couriers/Royal Mail.
Perform general administrative tasks and support various departments.
Resolve issues proactively and prioritise tasks efficiently.

Key Skills & Qualifications: 

Strong communication skills (phone & email).
Proficient in Microsoft 365 (Word, Excel, email).
Excellent organisational and multitasking abilities.
Previous phone-based customer service experience.
Confident with Google Maps for route planning.
Ability to manage stock deliveries with couriers/Royal Mail.
Detail-oriented with a focus on accuracy.
Proactive problem-solving and time management skills.
Must be a driver with your own transport to reach rural location.
#INDASH25

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