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Customer Relationship Coordinator

Job Posted: 10 days ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Coleshill (Warwickshire, England), UK

Expire in: 18 days

Job Description

Davies Turner has an exciting opportunity for a Customer Relationship Coordinator to join their Ocean team based in Coleshill.

Location: Coleshill, B46 1DT

Salary: £25,000 - £30,000 annum PLUS benefits (dependent on experience)

Job Type: Full - Time, Permanent 

Deadline: Friday 22nd May

A Little about Davies Turner Group

Davies Turner PLC is a British based multimodal freight forwarder specialising in logistics e-commerce and warehousing. As one of the largest independent freight forwarding companies in the UK we manage freight from around the world, by road and rail, through the air and across the oceans. The business remains family owned and was founded in 1870 with 19 Branches across the UK. Our turnover is in excess of £225 million and rapidly growing with nearly 1,000 colleagues.

Customer Relationship Coordinator - The Role:

Based within the Ocean department you will work as part of a team and assist with:

- Maintain strong customer relationships by delivering a high standard of customer service 

- Arrange and manage bookings efficiently and accurately 

- Process customs entries in compliance with internal procedures 

- Collaborate closely with internal teams and overseas partners to ensure seamless service delivery 

- Handle customer billing and manage the processing of incoming invoices

This position is based in Coleshill which is easily commutable from Tamworth, Solihull, Nuneaton and Birmingham. Our offices are opposite Coleshill Parkway Railway Station which offers a direct link to Birmingham Grand Central and Nuneaton.

Customer Relationship Coordinator - You:

Experience within the freight forwarding industry is preferred, suitable candidates should possess: 

- Excellent communication skills, both written and verbal 

- High attention to detail with a proactive and adaptable approach to learning 

- Proficient in Microsoft Office applications (Word, Excel, Outlook, etc.) 

- Ability to work effectively in a customer-focused, professional environment 

- Strong team player with a collaborative mindset and commitment to departmental success 

- Commercial awareness and understanding of business operations

In addition, you must have the right to work in the UK. We are unable to sponsor work Permits.

Customer Relationship Coordinator - Benefits*:

- Up to 27 days holidays plus bank Holidays

- Life cover

- Profit related pay

- Defined contribution pension scheme

- Discounted store/shopping benefit scheme

- Private Healthcare

- Car Parking

- Employee Assistance Programme

- Training Opportunities

* Some benefits are subject to a qualifying period

Deadline: Friday 22nd May

To apply for this exciting Customer Relationship Coordinator opportunity please click ‘Apply’ now

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Relationship Coordinator job near me in Coleshill (Warwickshire, England), UK! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!