Hiring Now: Customer Retention Manager Near You – Apply Today!

Your Next Customer Retention Manager Job Starts Here – Apply Now!

Customer Retention Manager

Job Posted: 5 days ago

Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: Northampton

Expire in: 23 days

Job Description

Customer Retention Manager
 Hours – Monday – Friday 
 Salary - Up to £32,000 per annum
Location - Northampton

 We’re working with a fast-growing, international organisation to find a Customer Retention Manager who thrives on building relationships, solving problems, and keeping customers coming back for more.

 You’ll take ownership of high-value customer accounts, ensuring they stay engaged, satisfied, and loyal. From analysing performance data to supporting key meetings, you’ll play a central role in delivering a best-in-class customer experience.

 What You’ll Be Doing

Build strong relationships with key B2B clients
Monitor customer performance, orders, and KPIs
Prepare reports, insights, and meeting materials
Support contract renewals and customer communications
Work closely with sales, operations, and supply chain teams
Proactively resolve issues and improve customer satisfactionWhat We’re Looking For

Experience in customer service, retention, or account management (B2B preferred)
Strong analytical mindset with attention to detail
Confident communicator who enjoys client interaction
Highly organised with the ability to manage multiple priorities
Comfortable using CRM systems and reporting tools
A proactive, solution-focused attitudeWhat’s in It for You

Opportunity to work with international clients across Europe
Occasional travel and client interaction
A collaborative, supportive team culture
Real ownership and the chance to make a differenceIf you enjoy building relationships, working with data, and being at the heart of customer success - this could be the role for you.

 Apply today for a confidential conversation with Gabriella Saunders at ACS Staffing Solutions

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Retention Manager job near me in Northampton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!