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Customer Sales Representative

Job Posted: 5 days ago

Salary: £ 25,000 - 26,000 / Annum
Job Type: Permanent
Location: Ewloe, Flintshire

Expire in: 23 days

Job Description

Customer Sales Representative

About the Role

We're looking for confident, people-focused individuals to join our team as Customer Sales Representatives.

This role is all about helping existing customers move from older analogue phone services to modern digital solutions ahead of the UK-wide switch-off in January 2027.

You'll be speaking to customers, explaining the changes in simple terms, and guiding them through upgrading their services - ensuring a smooth and hassle-free transition.

What You'll Be Doing

Contacting existing customers via phone and video
Explaining the analogue switch-off and what it means for them
Recommending suitable digital alternatives (full training provided)
Answering questions and handling objections confidently
Agreeing pricing and securing customer sign-off
Accurately recording customer details and passing orders internally
Working towards individual and team targets

What We're Looking For

You don't need a technical background - we're looking for great communicators who are comfortable speaking to customers.

Ideal backgrounds include:

Telesales
Customer service / call centre
Retail or hospitality (customer-facing roles)
Customer retention or outbound calling rolesYou'll be a great fit if you:

Are confident and friendly on the phone
Can explain things clearly and simply
Are comfortable handling objections
Enjoy working towards targets
Are organised and detail-focused

What You'll Get

Full training and ongoing support
Clear targets and structured work
Opportunity to develop sales and communication skills
Potential to move into a permanent role
Competitive benefits package including: 
25 days holiday + bank holidays
Your birthday off 🎉
Pension scheme
Employee Assistance Programme

Why Join Us?

This is a great opportunity to build your experience in a growing technology space, develop valuable communication and sales skills, and be part of a team delivering an important nationwide upgrade.

Apply Now

If you enjoy speaking to people, solving problems, and working in a target-driven environment - we'd love to hear from you.

ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Sales Representative job near me in Ewloe, Flintshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!