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Customer Service Account Manager

Job Posted: 8 hours ago

Salary: £ 27,500 - 27,500 / Annum
Job Type: Permanent
Location: Sherburn in Elmet, North Yorkshire

Expire in: a month

Job Description

Customer Service Account Manager

Sherburn in Elmet

Salary £27,500

Monday to Friday - Excellent hours!

Other Benefits - Enhanced pension, Employee Assist Programme, Death in Service, Staff Discount, Full sick pay

Purpose of the Role

Working for the best Sales Manager, who is inspirational and leads from the front, supportive and hands on. We are excited to recruit for a Customer Account Manager to join our client’s friendly team in Sherburn in Elmet. You will help to achieve and maintain the culture of friendly and excellent customer service, by taking personal responsibility and ownership of always delivering to the highest possible standards in all areas to all their customers.

The Role

· Responsibility for a portfolio of clients, ensuring that customers are contacted in line with the company’s agreed schedule.

· Actively take sales orders whilst upselling products to maximise margin.

· Responsibility for processing sales orders in a timely and accurate manner, ensuring that the transport department obtains the correct data for order picking in line with the company’s route schedules.

· Helping to build good customer relations and generate new sales leads as you go.

· Reporting on sales performance to identify upwards and downwards sales trends.

· Proactively contact lapsed customers to increase sales achieving targets set by the company.

· Working closely with your Senior Manager and BDMs to discuss product information, pricing and out of stock items to ensure customers receive possible alternative options on time for their delivery day.

· Responsibility for running daily Sage reporting to ensure all sales orders have been dispatched as per date promised, and all back orders have been logged with the new agreed delivery date.

· Liaising with the Senior Manager, BDMs, and Credit Control regarding any issues with customer accounts including accounts that have exceeded their credit limits or reduced levels of spending and dormant accounts.

· Working closely with key suppliers, where appropriate. Handling sensitive information in a confidential manor.

· Helping to promote internal & supplier offers, such as money off deals and new product launches.

Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.

Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Account Manager job near me in Sherburn in Elmet, North Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!