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Customer Service Administrator

Job Posted: a month ago

Salary: £ 12.7 - 12.7 / Hour
Job Type: Temporary
Location: Basingstoke

Expire in: 21 hours

Job Description

Pertemps are currently recruiting for a Part Time Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing position.

This position is working Friday, Saturday, Sunday, Monday, 2pm – 9pm

Responsibilities as a Customer Service Administrator:

Answering telephone calls and emails
Logging queries on the companies CRM system
Dealing with any live issues and investigating discrepancies
Completing KPI trackers and performance reports
Collate information and update business system
Chase internal teams to find query resolutions
Building and maintaining solid relationships with depots and customers

Requirements for this position:

Previous experience in a customer facing role
Confident speaking over the phone
Analytical working approach
Experience and knowledge of Microsoft packages
 The Role:

£12.70 per hour (increase from 1st April) 
Working 4 days per week, Friday to Monday
2pm – 9pm
Temp to permanent position

If you are interested in this Customer Service Administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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