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Customer Service Administrator

Job Posted: a day ago

Salary: £ 13.19 - 13.19 / Hour
Job Type: Temporary
Location: Quedgeley, Gloucestershire

Expire in: a month

Job Description

Temporary Customer Service Administrator 6881

Location: Quedgeley, Gloucester
Start Date: ASAP
Hours: 08:30 – 17:00, Monday to Friday
Duration: Until end of May
Pay: £13.19 per hour

Key Responsibilities of a Customer Service Administrator:

  * Accurately raise, check and approve sales orders, ensuring 100% accuracy

  * Support the Customer Success team with general administrative duties

  * Manage inboxes, triaging emails and sending holding responses where needed

  * Answer and direct inbound calls, providing a professional first point of contact

  * Organise samples or swatches for customers as required

  * Manage inbound and outbound post

  * Greet visitors and manage reception/intercom queries

  * Maintain and update client portals and internal systems

  * Support with data entry and general administration

Key Skills of a Customer Service Administrator:

  * Strong attention to detail with a high level of accuracy

  * Excellent organisational skills and ability to manage a varied workload

  * Confident communication skills, both written and verbal

  * Good IT skills, including Microsoft Office

  * Professional and friendly telephone manner

  * Ability to work efficiently in a fast-paced environment

  * Proactive and adaptable approach

To be considered for this role, please contact Katie Tyrrell at First Base Employment

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