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Customer Service Administrator

Job Posted: 11 days ago

Salary: £ 25,000 - 28,000 / Annum
Job Type: Temporary
Location: Mansfield

Expire in: 16 days

Job Description

Customer Service Administrator / Account Manager (Temp to Perm)
Office-based, NG18 (North Nottinghamshire)
 Full time, Monday–Friday
 Temp initially (3 months) with strong view to permanent

£25,000-£28,000 dependent on experience

SF Partners are working with a growing business in North Nottinghamshire who are looking for a proactive and detail-focused Customer Service Administrator / Account Manager to join their team on a temp-to-perm basis.

This is a role for someone who goes beyond simply managing accounts, someone who genuinely takes ownership, builds trusted relationships, and quietly spots opportunities to add value wherever possible. This role will suit a commercially aware individual who enjoys variety, structure, and being at the centre of customer activity.

You’ll be joining a close knit office based team where accuracy, communication, and consistency really matter, and where your input will directly contribute to both customer satisfaction and business growth.

You’ll play a key role in supporting and developing customer relationships, ensuring accounts are managed smoothly while also identifying ways to grow them.

Your day-to-day will include:

Keeping customer accounts accurate, up to date, and well-managed
Spotting opportunities for upselling, cross-selling, and account growth
Preparing quotations, proposals, and following up professionally
Maintaining clear and accurate CRM records
Working closely with internal teams to ensure smooth fulfilment
Acting as a key point of contact for customers and queries
Adding value through proactive communication, ideas, and solutions
Ensuring all documentation, pricing, and correspondence is precise and consistent
What we’re looking for

Experience in customer service, account management, sales support, or a similar role
Strong attention to detail and pride in getting things right
Confident and professional communication skills
A relationship-led approach rather than purely transactional sales
A commercial mindset with the ability to spot opportunities
Good organisation and the ability to manage a varied workload
A team-focused approach, comfortable working in an office environment
Ownership of tasks from start to finish
If you are immediately available and you are interested in this vacancy, please apply today with your most updated CV

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