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Shop Front Sales & Customer Service Advisor

Job Posted: 4 days ago

Salary: £ 29,000 - 29,000 / Annum
Job Type: Permanent
Location: Mansfield, Nottinghamshire

Expire in: 23 days

Job Description

Shop Front Sales & Customer Service Advisor
Full-Time | Permanent | £29,000 per annum + Overtime

We are currently looking for a confident and customer-focused individual to become the face of our clients store. This is a fantastic opportunity for someone who enjoys working with people, providing great service, and being part of a busy retail environment.

The Role:
As our client Shop Front Sales & Customer Service Advisor, you will be the main point of contact for customers visiting the store. You’ll help customers find the right products, provide advice, and ensure a positive experience from start to finish.

In addition to in-store responsibilities, you will also:

  * Handle incoming sales and customer service calls

  * Respond to customer enquiries across various sales platforms

  * Support general day-to-day store operations

What We’re Looking For:

  * A friendly, approachable, and professional manner

  * Strong communication and customer service skills

  * Ability to multitask and stay organised in a busy environment

  * Ideally, some experience or interest in DIY, tools, or trade-related products (preferred but not essential)

Hours & Pay:

  * Monday to Friday: 8:00am – 5:00pm (including a 30-minute unpaid break)

  * Total: 42.5 hours per week

  * Salary: £29,000 per annum

  * Saturdays: 9:00am – 4:00pm on a rota basis (approximately every other week), paid in addition to salary

What We Offer:

  * Permanent, stable position

  * Friendly working environment

  * Opportunity to develop product knowledge and customer service skills

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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