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Customer Service Administrator

Job Posted: 22 days ago

  • Salary: £ 28,500 - 28,500 / Annum

    Job Type: Permanent

  • Location: Cosham

Expire in: 6 days

Job Description

Customer Service Administrator Location: Cosham (Hybrid after probation, with 2 days remote and 3 in office) Salary: £28,500 P/A plus a 5% annual bonus  Hours: Monday to Friday (shifts between 8:00am – 6:00pm) We are looking for a proactive and adaptable Customer Service Administrator to join our busy Operations team. This is a varied and fast-paced role where no two days are the same, making it ideal for someone who enjoys multitasking and delivering excellent customer support. The Role You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks. Flexibility and a hands-on approach are essential, as you will be working across different areas depending on business needs. Key responsibilities include: Providing administrative support across the team Handling inbound calls and responding to customer queries Monitoring and following up on ongoing cases or requests Managing and processing customer-related documentation Supporting internal processes to ensure smooth day-to-day operations Maintaining accurate records and systems Adapting quickly to changing priorities and workload demands You will have: Experience in both administrative and customer service or contact centre environments The ability to switch between tasks quickly, while maintaining focus when needed Strong attention to detail with the ability to process high volumes of work accurately Excellent communication skills and a customer-focused approach A proactive and flexible attitude Benefits include:  Car schemes and discounts.  High pension scheme. Annual salary review. Free parking.  Dress down parking. Buy and carry over annual leave.  Please submit your CV to be considered for the role, if you have any questions please call Molly on (phone number removed)

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Cosham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!

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