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Customer Service Administrator

Job Posted: 11 days ago

Salary: £ 25,500 - 26,500 / Annum
Job Type: Permanent
Location: Bridgwater, Somerset

Expire in: 16 days

Job Description

We're recruiting a Customer Service Administrator to join our busy Customer Service team in Bridgwater

This is an office-based role where great service, clear communication, and attention to detail really matter-you'll be the kind of person who can adjust your approach to different customers and colleagues easily and keep things calm, friendly and efficient.

You'll be responsible for order processing (including logistics document preparation) and supporting invoicing, liaising with the external sales team, and dealing with queries via email, phone, face-to-face and MS Teams. You'll also cover colleagues during periods of absence, maintain filing and system updates, and support with general admin tasks as required. Occasional UK travel may be needed for training.

Working hours are Monday to Friday, with flexibility within 08:30-17:00. The role is 37.5 hours per week, however we're happy to consider 30 hours for the right person. Full on-site training, induction, health & safety support and PPE (where applicable) are provided.

Essential skills

Excellent customer service skills and the ability to build rapport with a wide range of people

Outstanding communication skills (phone, email, face-to-face)

Strong attention to detail and good arithmetic

Team player, adaptable, and comfortable with change

Desirable

Customer service experience (ideally in a manufacturing/production environment)

MS Office (Excel, Word, Outlook)

Dangerous Goods legislation knowledge

Key details

Salary: £25,500-£26,500 DOE

Holidays: 5.6 weeks (28 days incl. Bank Holidays), prorated in year one

Probation: 6 months | Minimum age: 18 due to chemicals on site

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Bridgwater, Somerset! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!