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Service Advisor

Job Posted: 4 days ago

Salary: £ 31,000 - 39,000 / Annum
Job Type: Permanent
Location: Taunton

Expire in: 23 days

Job Description

Service Advisor In Taunton, Somerset

 Our client, a well-established automotive dealership in Taunton, is seeking an experienced Service Advisor to join their professional team. This is a highly rewarding opportunity for a skilled automotive professional to deliver outstanding customer service and support the efficient operation of the workshop. The successful candidate will be integral to maintaining high standards of customer satisfaction and workshop performance.
 
Benefits of successful Service Advisor:

Salary up to £31,000 per annum, dependent on experience, with potential to earn an OTE of approximately £39,000 through bonus incentives
25 days holiday plus bank holidays
Comprehensive pension scheme and life assurance options
Ongoing professional development, training, and career progression opportunities
Additional employee benefits, including staff discounts and incentivesDuties:

Manage workshop resources effectively to ensure timely servicing and repairs of vehicles
Act as the primary point of contact for customers, providing updates and explanations regarding repairs, costs, and future service requirements
Ensure customer satisfaction by delivering excellent service and communication throughout the service process
Accurately prepare job cards with detailed vehicle information and customer requirements
Handle customer bookings, inquiries, and address any concerns in a professional manner
Maintain and update reporting systems and dealer management software
Support warranty claim documentation and submissions with accuracy
Collaborate with the Service Manager to review performance levels and identify areas for improvementRequirements needed of Service Advisor:

Proven experience as a Service Advisor within the motor trade environment
Exceptional customer service and communication skills
Strong organisational and administrative capabilities
Good technical automotive knowledge
Proficiency with dealer management systems and IT tools
Ability to work under pressure, managing multiple priorities effectively
A professional approach with a focus on delivering high standards of serviceIf you are a motivated Service Advisor with relevant experience and a passion for automotive customer care, this role offers a fantastic next step within a reputable dealership. Our client is committed to supporting your career growth and professional development.

 Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Taunton and Somerset, today to discover more about this fantastic opportunity.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,500 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs

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Looking for your next career move? Join a top company hiring Service Advisor job near me in Taunton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!