Hiring Now: Customer Service Administrator Near You – Apply Today!

Your Next Customer Service Administrator Job Starts Here – Apply Now!

Customer Service Administrator

Job Posted: 3 days ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: Watford

Expire in: 25 days

Job Description

Title: Customer Service Administrator
Reporting to: Customer Service Manager

Main Objective:
 To ensure customer orders are processed promptly and efficiently, consistently delivering exceptional service.

Key Responsibilities:

Manage key accounts, providing an exceptional level of customer service within agreed Service Level Agreements (SLAs).
Accurately process orders using the company system.
Monitor order progress in coordination with the European Head Office.
Proactively follow up on orders to keep clients informed and satisfied.
Collaborate closely with Sales Managers to ensure all customer requirements are met and resolved efficiently.
Confirm stock availability and provide accurate delivery forecasts.
Coordinate with carriers and couriers to facilitate deliveries and investigate any delayed consignments.
Essential Skills and Experience:

Proven experience in customer service, demonstrating a strong commitment to excellence.
Clear and effective communicator, skilled at maintaining positive customer relationships.
Proficient in Microsoft Office applications.
Ability to multitask and perform well under pressure.
Flexible and proactive approach, with a positive, can-do attitude within a small, dynamic team.
Computer literate; knowledge of SAP is advantageous but not essential.
Excellent attention to detail.
Team player who can also work independently using their own initiative.
Salary: £28,000 - £30,000 per annum, including potential bonus

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Watford! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!