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Customer Service Administrator

Job Posted: 3 days ago

Salary: £ 18.54 - 18.54 / Hour
Job Type: Temporary
Location: NE38, Washington, Sunderland

Expire in: 25 days

Job Description

mperial Recruitment are delightedt be working with our client for a Customer Service Administrator on a temporary basis.

This is an excellent opportunity to join a well-established and respected manufacturing business, supporting key customer accounts while delivering exceptional customer service in a fast-paced sales office environment.

The Role

As an Internal Sales Administrator, you will play a key role in managing customer accounts, processing sales orders, coordinating with internal departments, and ensuring customers receive a professional and efficient service from enquiry through to delivery.

Key Responsibilities

  * Processing customer orders and maintaining accurate records

  * Managing customer accounts using the CRM system

  * Liaising with planning, production and operations to meet delivery schedules

  * Handling customer enquiries and resolving issues promptly

  * Producing reports and monitoring customer order books

  * Updating customer pricing agreements and product lead times

  * Supporting continuous improvement projects within the sales office

About You

  * Previous customer service or internal sales administration experience (minimum 2 years preferred)

  * Strong communication and organisational skills

  * Excellent attention to detail and ability to manage multiple priorities

  * Proficient in Microsoft Office, particularly Excel

  * A proactive, customer-focused approach with excellent relationship-building skills

If you're an organised and customer-focused administrator looking to join a leading manufacturing business, we'd love to hear from you. Apply today or contact Imperial Recruitment for a confidential discussion

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in NE38, Washington, Sunderland! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!