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Customer Service Administrator

Job Posted: 4 hours ago

Salary: £ 28,039 - 28,039 / Annum
Job Type: Permanent
Location: Ilkeston

Expire in: a month

Job Description

ROLE: Customer Service Administrator
 HOURS: 08:30 - 17:00 Monday - Friday
 SALARY: £28,039.04 plus excellent benefits
 BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount
 BASE: Eurocell Recycling, Ilkeston

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

We are delighted to be recruiting for an additional Administrator to join our Infeed team supporting heavily on customer enquires, building supplier relationships, supporting our current supplier base along with reaching out for new suppliers with a view to expanding our network based at our Recycling site, Ilkeston.

This role would suit an experienced Customer Service advisor or administrator with strong communication skills. 

 WHAT OUR CUSTOMER SERVICR ADMINISTRATORS DO:  

Develop and maintain excellent working relationships with new and future suppliers
Respond to supplier enquiries, queries both on the phone and via email
Liaise with our Transport and Administration department regarding delivery and collections, purchase orders
Continue to review the market for trends and conduct analysis to make new business proposals with potential new suppliers
Providing data on supplier trends and volumes to the Recycling Commercial Manager
  WHAT WE NEED FROM OUR CUSTOMER SERVICE ADMINISTRATORS:  

Previous experience in Customer Service, Administration or Purchasing
Good attention to detail and strong organisational skills
Computer literate including Microsoft packages - Outlook, Excel, Word, PowerPoint
Working as part of a fast paced and dynamic team cross functionally
Being able to multitask and prioritise your workload
  WHAT WE OFFER OUR CUSTOMER SERVICE ADMINISTATORS:  

You will be rewarded with a very competitive basic salary
25 days holiday, plus statutory holidays - normally 33 days in total each year
Free Healthcare plan for all employees
Enhanced Maternity and Paternity benefit
Free Life Assurance Plan of 3x your Annual Salary
Christmas shutdown
Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
Company Pension Plan
Employee discount on Eurocell products
Discounts across many well-known online and high street retailers
A blend of training, including e-learning and on the job training to help your career development
Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it
Colleague Referral Programme; we pay you for successfully referring people to join our team
Excellent opportunities to grow with us, and progress your career

Before You Apply

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