Hiring Now: Customer Service Advisor Near You – Apply Today!

Your Next Customer Service Advisor Job Starts Here – Apply Now!

Customer Service Advisor

Job Posted: a day ago

Salary: £ 26,000 - 27,500 / Annum
Job Type: Permanent
Location: Eastbourne, East Sussex

Expire in: a month

Job Description

This is a very fast pased role which entails quoting customers to send shipments all around the UK and internationally to best suit their needs. This includes liaising with agents and hauliers, following through from quote, to booking to delivery.

Tracking shipments and resolving issues that may arise on route.

Guiding customers on documents, clearance requirements and transit times

Providing clearance information to agents

Ability to calculate volumetric weights of shipments and price accordingly

Answering the phone to deal with enquiries

Skills:

Organisational skills – able to deal with numbers of jobs at once

Strong customer service experience

Able to deal with problems calmly and quickly keeping in mind the best resolution for the customer and company

Confident with excel and emails

Working well with others and keeping up stog lines of communication

Dealing with emails and telephone quotes.

People requesting charge for shipping from around the world.

Contacting Airlines requesting quotes and speaking to the customers.

Someone who is confident and good with a calculator/figure.

Personality and figures most important.

Sending out quotes to customers.

Monday-Friday 8:30am-5:30pm

Salary £26,000-£27,500pa

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Eastbourne, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!