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Customer Service Advisor

Job Posted: 18 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Middlesbrough

Expire in: 10 days

Job Description

Customer Service Advisor
 Middlesbrough (On-Site)
 
Our client is a well-established communications and technology business, seeking a Customer Service Advisor to join their growing team in Middlesbrough.
 
This is a full-time, office-based role offering the opportunity to work at the heart of customer and sales operations within a fast-paced, professional environment.
 
Key Responsibilities:  
Manage inbound and outbound customer calls 
Build and maintain strong client relationships 
Prepare and follow up on quotations 
Support sales and service administration activities 
Maintain accurate records using CRM systems 
Liaise with internal teams to ensure smooth service delivery  Requirements:  
Previous experience in customer service, sales support, or administration 
Confident and professional telephone manner 
Strong organisational and communication skills 
Proactive and target-driven approach 
Ability to work on-site in Middlesbrough  What’s on Offer:  
Bonus scheme 
25 days holiday plus bank holidays 
Company pension 
Supportive team environment  This is an excellent opportunity for someone looking to develop their career within a commercial, customer-focused role

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