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Customer Service Advisor

Job Posted: 3 days ago

Salary: £ 26,000 - 27,000 / Annum
Job Type: Permanent
Location: Claydon

Expire in: 25 days

Job Description

Customer Service Administrator

Location: Near Adderbury (own transport highly desirable) Hours: Full‑time, permanent, 39 hours per week Salary: Up to £27,000 DOE

 Are you an organised, customer‑focused administrator looking for a long‑term role with variety and responsibility? We’re recruiting for a Customer Service Administrator to join a friendly, supportive team based near Adderbury.

 This is a great opportunity for someone who enjoys working in a fast‑paced office environment, communicating with customers, and supporting internal teams. From time to time, you may also be required to visit the company’s Stratford site, so flexibility is important.

 The Role

 You will play a key part in delivering excellent service to both internal and external customers. Responsibilities include:

Processing and uploading customer orders using SAP and Excel
Handling customer queries by phone and emai
Providing administrative support to the sales team
Liaising with purchasing, transport and accounts departments
Managing customer account information and updating records
Checking order confirmations and ensuring accurate pricing
Supporting with customer complaints and helping resolve issues
Filing, general admin and other duties as required
 About You

 We’re looking for someone who is:

Motivated, organised and able to manage their own workload
Confident using IT systems, especially Excel and Microsoft Office
A strong communicator with a clear, professional telephone manner
Accurate, detail‑focused and comfortable working to deadlines
A quick learner with good problem‑solving skills
Able to work well both independently and as part of a team
SAP experience is an advantage, but full training is provided
 Due to the rural location, own transport is highly desirable.

 Why Apply?

Stable, full‑time permanent role
Supportive team environment
Varied workload with opportunities to learn
Competitive salary up to £27,000 DOE

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Claydon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!