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Customer Service Advisor

Job Posted: 7 days ago

Salary: £ 25,000 - 30,000 / Annum
Job Type: Permanent
Location: Kings Worthy, Hampshire

Expire in: 20 days

Job Description

We are seeking a dedicated and professional Customer Service Advisor to join our dynamic team. This role offers an excellent opportunity to develop your skills, providing vital support to our clients and ensuring a high standard of service delivery. The ideal candidate will possess strong communication skills, be customer-focused, and comfortable working in a fast-paced environment. Previous experience within Customer Service will be advantageous.

Duties

  * Respond promptly and effectively to customer enquiries via phone, email and mobile.

  * Provide accurate information regarding our services, ensuring customer needs are fully understood.

  * Utilise our CRM system to log interactions, update customer records, and track service requests efficiently.

  * Analyse customer data to identify trends or issues, contributing to continuous service improvement.

  * Collaborate with internal teams to resolve complex queries and escalate issues when necessary.

  * Maintain a professional and courteous demeanour at all times, fostering positive relationships with clients.

Experience

  * Proven experience in a customer service role

  * Familiarity with Customer Relationship Management (CRM) systems.

  * Strong communication skills, both written and verbal, with the ability to explain complex information clearly.

  * Analytical skills to interpret data and identify actionable insights.

  * Ability to work effectively under pressure whilst maintaining attention to detail

Before You Apply

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Bank details.
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Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Kings Worthy, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!