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Customer Service Advisor

Job Posted: 16 days ago

Salary: £ 25,500 - 25,500 / Annum
Job Type: Permanent
Location: NG2, Nottingham, Nottinghamshire

Expire in: 12 days

Job Description

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,500

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

  * Communicating with customers via phone, email and web chat

  * Providing sales and technical support in a busy and buzzy environment

  * Taking calls from customers with queries about spare parts - checking availability and costs

  * Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service

  * Updating internal systems

  * Some face to face service and sales counter work (worked on a rota)

The ideal candidate will have:

  * Experience working in a busy customer service environment

  * Excellent telephone and communication skills

  * High degree of accuracy and attention to detail

  * Good IT skills, including Microsoft packages and email

  * The ability to easily absorb technical and product information

  * Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Hours of work are 9-5 in the winter months and 8:30-5 in the summer.

Apply now

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