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Customer Service Advisor

Job Posted: a month ago

Salary: £ 29,742 - 29,742 / Annum
Job Type: Permanent
Location: Burgess Hill

Expire in: 17 hours

Job Description

An exciting opportunity has arisen for a confident and personable Customer Service Advisor to join a busy and well-established business within the Motor / Bodyshop sector.
This is a fantastic opportunity for someone who enjoys variety in their day-to-day role and thrives in a fast-paced, ever-changing environment. No two days are the same, making this position ideal for someone who enjoys office-based duties without being stuck behind a desk all day.

Full training is available, so we are open to candidates from a range of customer-facing or administrative backgrounds who can demonstrate excellent organisation skills, confidence communicating with customers both face-to-face and over the phone, and a positive, team-focused attitude.

The Role
As the first point of contact for customers and visitors, you will play a key role in ensuring a professional and welcoming experience throughout the customer journey.
Key responsibilities will include:
Handling incoming customer calls and enquiries
Greeting customers and visitors to site
Providing updates regarding vehicle repairs and progress
Logging repair enquiries and claims onto internal systems
Supporting the smooth day-to-day running of the site
Maintaining accurate customer records and documentation
Assisting the wider team with administrative duties where required
The Person

Confident working in a busy, fast-paced environment
Strong communication and customer service skills
Highly organised with excellent attention to detail
Comfortable using computer systems and administration platforms
A team player with a proactive attitude and willingness to get stuck in
Previous reception, administration, customer service experience from a motor (or similar) industry is preferred.
The Package:

Monday – Friday, 8am – 5.30pm
Saturday overtime available (and fully optional)
Starting salary of £29,742 + monthly bonus scheme
28 days holiday (including bank holidays) + birthday off
Full training and ongoing support
If you are looking for a varied and people-focused role where you can genuinely become part of the team, we would love to hear from you

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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