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Customer Service Advisor

Job Posted: 11 days ago

Salary: £ 124 - 162 / Day
Job Type: Contract
Location: Newcastle upon Tyne, Tyne and Wear

Expire in: 16 days

Job Description

Job Title: Customer Service Agent 

Location: Newcastle upon Tyne (On-site)

Contract: 6 Months 

Hours: 37.5 hrs/week (Rotational shifts)

About the Role:

We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment.

Requirements:

Essential: Proven contact centre and inbound customer service experience.

Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity.

Apply today to join our team!

Randstad Technologies is acting as an Employment Business in relation to this vacancy

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