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Customer Service Advisor

Job Posted: 17 days ago

Salary: £ 27,000 - 27,000 / Annum
Job Type: Permanent
Location: Poole, Dorset

Expire in: 11 days

Job Description

Customer Service Advisor
Job Location: Poole, Dorset (nr Fleetsbridge)
Job Type: Permanent
Salary: £27,000 per annum
Hours: 39 hours per week, Monday – Thursday 8am – 5pm & Friday 8am – 4pm
Benefits:
  * Up to 31 days holiday to start including bank holidays, increasing to 36 days with service and the option to buy up to 4 days additional holiday every year
  * Free car parking
  * Various discounts available for shopping / cinema / gyms etc.
  * Fun, modern and friendly working environment
  * Excellent training
  * Regular company team building events
An excellent opportunity has arisen to join a leading decorative homeware manufacturer to work within their Customer Service Team as a Customer Service Advisor
You will be the first point of contact for all enquiries regarding stock, lead times, pricing and orders and the company is looking for the team to provide and excellent customer experience.
Some of your duties will includeas the Customer Service Advisor:
  * Providing a helpful and cheerful customer experience via telephone and email
  * Promptly answering customer enquiries regarding stock, order progress, pricing etc.
  * Accurately processing customer orders
  * Talking to other departments to make sure customer orders are completed and dispatched on time
  * Keeping customers up to date with their orders
  * Administrative duties such as filing, updating spreadsheets, keeping the office tidy etc
The successful applicant will:
  * Have previous experience within a Customer Service position
  * Be PC literate with experience of using Microsoft packages including word & excel
  * A cheerful personality with a willingness to help customers with all their enquiries
For more information about the Customer Service Advisor opportunity please contact our Recruitment Team on (phone number removed) or send your CV.
Keywords: operative, online retail, Customer service, sales, administration, admin, administrator, orders, account manager, account executive, business support, telesales, inbound, outbound, data, call centre, B2B, B2C, Poole, Bournemouth, Ferndown, Wimborne, Blandford, Dorchester, Wareham, Wallisdown, Upton, Hamworthy, Salisbury, Weymouth, Ringwood, Christchurch, Shaftsbury

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