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Customer Service Assistant

Job Posted: 7 days ago

Salary: £ 26,000 - 28,000 / Annum
Job Type: Permanent
Location: Horsham, West Sussex

Expire in: 21 days

Job Description

Morgan McKinley is looking for Customer Service Assistants to work for a well established company based in Horsham, West Sussex. The Customer Service role will be supporting the customers and financial advisers.

Salary: up to £28K dependent on experience

Location: Office based - Mon-Fri - Horsham. Parking available

Customer Service Assistant duties:

Manage incoming queries via phone & email
Take ownership of queries through to resolution within agreed service levels
Carry out system administration and maintain accurate records
Support joining, moving & leaving processes
Ensure compliance with regulatory, security, and audit standards
Investigate issues and maintain data accuracy
Contribute to service improvements and team performance targets

Skills & Experience

Experience working in a similar Customer Service role, ideally within the Financial Services or IT helpdesk / Tech support sector
Strong communication skills both verbally and written
Confidence with handling customer queries
High attention to detail and able to work in a fast-paced environment

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Assistant job near me in Horsham, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!