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Customer Service Assistant (Part Time)

Job Posted: a month ago

Salary: £ 17,000 - 18,000 / Annum
Job Type:
Location: Swinton, City and Borough of Salford

Expire in: 14 days

Job Description

Here’s a clean, professional job description based on the details you provided:

Customer Service Assistant (Part Time)

Location: Swinton, Manchester
Working Pattern: Tuesday, Wednesday, Thursday, Friday (2pm–6pm) and Saturday (9am–5pm)

Overview

We are seeking a reliable and customer‑focused Customer Service Assistant to join our team on a part‑time basis. This role is ideal for someone who enjoys working with people, can handle a variety of customer enquiries, and is comfortable working in a fast‑paced environment. You will be the first point of contact for customers, ensuring they receive a positive and professional experience.

Key Responsibilities

  * Provide excellent customer service in person, over the phone, and via email

  * Assist customers with enquiries, orders, and general support

  * Maintain accurate records and update internal systems as required

  * Handle transactions and process payments where applicable

  * Ensure the customer area is clean, organised, and welcoming

  * Support the wider team with administrative tasks

  * Follow company policies and procedures to maintain service standards

Skills and Experience

  * Previous experience in a customer service or front‑of‑house role is desirable

  * Strong communication and interpersonal skills

  * Ability to remain calm and professional under pressure

  * Good organisational skills and attention to detail

  * Confident using basic computer systems and software

  * A positive attitude and willingness to learn

Working Hours

  * Tuesday–Friday: 2pm–6pm

  * Saturday: 9am–5pm

What We Offer

  * Supportive team environment

  * Training and development opportunities

  * Competitive hourly rate

  * Stable part‑time working pattern

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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