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Customer Service Coordinator

Job Posted: 10 days ago

Salary: £ 30,000 - 32,000 / Annum
Job Type: Permanent
Location: LS3 1JN

Expire in: 18 days

Job Description

Job Title: Customer Service Coordinator Location: Leeds (LS3) onsite
  
 About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers
  
 across the UK and globally.
 The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly.
  
 What You'll Be Doing
  
Handling customer enquiries and processing orders accurately 
Keeping customer records up to date 
Working with internal teams to make sure orders are delivered on time 
Dealing with queries, complaints, returns, and recalls 
Supporting with credit control, including chasing overdue payments 
Producing reports for the sales team and raising purchase orders 
Helping with general admin, calls, and occasional reception cover  What We're Looking For
  
Experience in a customer service or similar role 
Strong communication skills and a friendly, professional manner 
Good organisation and attention to detail 
Comfortable using IT systems and Microsoft Office 
Someone proactive who enjoys solving problems and helping customers  What's on Offer
  
£30,000-£32,000 depending on experience 
A stable business with an international reach 
Supportive team and a role with plenty of variety 
Monday - Friday 8am - 4pm ( 37.5 hrs per week)  Interested? Get in touch to find out more

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