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Customer Service Order Processor

Job Posted: 3 hours ago

Salary: £ 13.2 - 13.59 / Hour
Job Type: Permanent
Location: Bury St Edmunds

Expire in: a month

Job Description

Customer Service Order Processor
 Hourly Rate: £13.59
 Hours: Monday–Friday 8:00am–4:30pm or 8:30am–5:00pm (rota basis) + occasional Saturday 8:00am–12:00pm
 Location: Bury St Edmunds

About the role
 
 We are looking for a Customer Service Operator to provide high-quality support to key internal and external customers. This is a fast-paced role where you will manage orders, resolve queries, and ensure excellent customer service at all times. 

 Key duties

Manage customer orders, prescriptions, and complaints

Liaise with internal teams to ensure smooth order flow

Provide solutions to customer queries quickly and professionally

Produce accurate reports and maintain records

Support key accounts with tailored customer service

Work closely with stakeholders to improve customer experience

Requirements

Previous customer service experience

Strong communication and organisation skills

Ability to work under pressure with high attention to detail

Confident using Microsoft Office (Excel preferred)

SAP / CRM experience desirable but not essential

Benefits

Private medical insurance

Pension enhancement after 12 months

Employee Assistance Programme

Cycle to work scheme

Staff discounts 

Join a growing, international company offering stability, development opportunities, and a supportive working environment

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Order Processor job near me in Bury St Edmunds! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!