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Customer Service - Parts & Administration Team Leader

Job Posted: 14 days ago

Salary: £ 33,000 - 33,000 / Annum
Job Type: Permanent
Location: Biggleswade

Expire in: 13 days

Job Description

We have an exciting opportunity for a  Customer Service – Parts & Administration Team Leader based in Biggleswade for one of our clients on a Full time permanent basis. 

Summary of the Customer Service – Parts & Administration Team Leader role 

Salary: Up to £33,000
Location: Biggleswade 
Type of Contract: Permanent  
Hours: 40 hour working week 

Responsibilities of the Customer Service – Parts & Administration Team Leader

Taking calls from customers, liaising with service engineers, all members of the MCC sales and Customer Service team
Raising and processing warranty and sales orders, purchase orders and tooling requests
Manage multiple inboxes efficiently
Promoting teamwork and actively contributing to daily operations
Review resource levels
Ongoing review of processes with a focus on continuous improvement
Taking ownership of escalated issues
Day to day supporting management of the parts/service teams 
Requirements for a successful Customer Service – Parts & Administration Team Leader

Previous experience within the construction plant or transport industry is advantageous
Strong communication skills at all levels
Strong customer service ethic
A collaborative team player

About Allstaff Recruitment

We’re an independent recruitment specialist based in Bedfordshire, supporting businesses across Bedford, Milton Keynes, and surrounding areas. We recruit for permanent, temporary, and contract roles across multiple sectors. 

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