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Customer Service Representative

Job Posted: 4 days ago

Salary: £ 13.45 - 13.45 / Hour
Job Type: Temporary
Location: DE6, Millington Green, Derbyshire

Expire in: 24 days

Job Description

Are you an experienced administrator or customer service advisor?

We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Customer service rep

Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)

Pay: £13.45 per hour

Duration: Temp ongoing - Could potentially go perm based on performance

Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)

Main tasks include

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    Ensure that orders are received when goods/services have been supplied

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    Liaising with suppliers to resolve any invoice queries

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    Answering the telephones and passing on messages in a professional manner

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    Taking customer orders

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    Updating customers on orders and deliveries

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    Dealing with any customer queries

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    Supporting internal staff with pricing queries

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    Data entry

Requirements

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    Excellent IT skills and proficient in the use of Google suite

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    Flexible and adaptable attitude with ability to prioritise a range of different tasks.

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    Exceptional communication skills, at all levels, both written and verbal.

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    Excellent organisational and time management skills.

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    Excellent interpersonal skills with other members of staff at all levels of the organisation.

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    Confident, enthusiastic and tenacious

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    Previous admin or customer service experience

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    Ideally you will need a vehicle to get to site as there is no public transport available

Benefits:

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    Advice and editing on your current CV

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    Dedicated team throughout your journey within the role

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    Paid holiday

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    Exclusive online services including restaurant and retail discounts

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    Chance to receive £25* for referring a friend

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    Opportunity for progression into permanent roles

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    Competitive rates of pay

All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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