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Customer Service Representative

Job Posted: 15 days ago

Salary: £ 26,000 - 26,000 / Annum
Job Type: Permanent
Location: Surrey

Expire in: 12 days

Job Description

Customer Service Representative
 Permanent contract
 Surrey
 9am - 6pm or 8am - 5pm
 Salary: £26,000 + bonus 

The company:
 A well?established financial services organisation, this business focuses on supporting with a range of solutions. It is known for its high standards of service, long?term stability, and commitment to responsible lending. With a strong values?led culture, the organisation prioritises trust, personal service, and sustainable growth. Due to growth, they are looking for a superstar Customer Service professional to join their team.

What You'll Be Doing:

Handle inquiries with confidence. Whether over the phone, email or live-chat, ensuring every customer feels heard and supported.
Stay up to date with all our offerings and provide accurate information without giving financial advice.
Investigate lost accounts, process ISA transfers, and support mortgage arrears operations.
Handle administrative amendments, prepare customer correspondence, and review reports to maintain accuracy.What's in it for you?

Be part of a supportive and friendly team
Gain valuable experience in financial services
Enjoy varied tasks that keep every day interesting
Develop your expertise in mortgages and savingsIf you thrive in a fast-paced environment and love delivering exceptional customer service, we'd love to hear from you!

Brook Street NMR is acting as an Employment Agency in relation to this vacancy

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Representative job near me in Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!