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Customer Service & Sales Advisor - Showerwall

Job Posted: 12 days ago

Salary: £ 25,400 - 25,400 / Annum
Job Type: Permanent
Location: Stoke-on-Trent

Expire in: 16 days

Job Description

Customer Service & Sales Advisor
Permanent
Location: Newcastle-Under-Lyme
Salary: £25,400 per annum

Are you passionate about delivering excellent service and building strong customer relationships? We are looking for a Customer Service & Sales Advisor to join a friendly and dedicated team on a permanent basis.

In this role, you’ll be at the heart of supporting customers—processing orders, handling queries, and ensuring a seamless experience from start to finish. It’s a varied position where no two days are the same, and you’ll have the chance to make a real impact.
 
What you’ll do:

Manage customer enquiries by phone and email, ensuring a positive and professional response.
Accurately process orders using Salesforce and Sage.
Handle queries on pricing, stock availability, deliveries, and returns.
Proactively resolve issues to maintain a consistent, high-quality service.
Work closely with colleagues to support team and business objectives. 
What we’re looking for:

A confident communicator with strong written and verbal skills.
Highly motivated with a proactive, “can-do” attitude.
Strong organisational skills with the ability to meet deadlines.
Good IT skills (Salesforce knowledge is a bonus).
Previous experience in retail, customer service, or operations is desirable. 
Working hours:
40 hours per week, Monday to Friday, 8:30am – 5:00pm, Onsite

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service & Sales Advisor - Showerwall job near me in Stoke-on-Trent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!