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Customer Service Team Leader

Job Posted: 36 minutes ago

Salary: £ 40,000 - 40,000 / Annum
Job Type: Permanent
Location: Maidstone, Kent

Expire in: a month

Job Description

Customer Service Team Leader - Maidstone

Salary: £40,000 per annum
 Location: Maidstone
 Contract: Full-time, Permanent

Are you an experienced leader with a passion for delivering exceptional customer service? We're looking for a Customer Service Team Leader to join our dynamic team in Maidstone.

What You'll Do

Lead and motivate a team of customer service advisors to achieve performance targets.
Ensure outstanding service delivery across all customer touchpoints.
Monitor KPIs and implement strategies for continuous improvement.
Handle escalated queries and provide solutions promptly.
Support training and development to enhance team skills.

What We're Looking For

Proven experience in a customer service leadership role.
Strong communication and people management skills.
Ability to work under pressure and meet deadlines.
A proactive approach to problem-solving and process improvement.

What We Offer

Competitive salary of £40,000.
Opportunities for career progression.
Supportive and collaborative work environment.
Additional benefits package (details available upon application).

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. 

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Team Leader job near me in Maidstone, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!