Hiring Now: Customer Service Team Leader Near You – Apply Today!

Your Next Customer Service Team Leader Job Starts Here – Apply Now!

Customer Service Team Leader

Job Posted: 3 days ago

Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: St Ives

Expire in: 25 days

Job Description

Service Delivery Team Leader 

St Ives, Cambridgeshire (office-based, 5 days a week)

Full-time (Mon–Fri, 37.5 hrs)

Salary £32,000

Join our fast-paced Contact Centre as a hands-on Team Leader. You’ll lead, coach and inspire a team of advisors, driving performance while creating a supportive, high-performing culture.

What you’ll do:

Lead, coach and develop a high-performing team
Deliver KPIs across service, quality, sales and productivity
Use data and insight to improve performance and customer outcomes
Champion quality and continuous improvement
Own training and development to build team capability
What you’ll bring:

Proven Team Leader experience (essential), ideally in a Contact Centre
Strong track record of delivering against KPIs
Excellent coaching, communication and decision-making skills
A proactive, resilient and solutions-focused mindset
Why join us?

£32,000+ salary (depending on experience)
No weekends + 33 days holiday
Private medical, pension, life assurance & wellbeing support
Gym subsidy, cycle scheme & more
You’ll play a key role in shaping team culture and customer experience, with the autonomy to lead and the support to succeed.

Apply now by sending your CV to  or call (phone number removed).

INDHUN

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Team Leader job near me in St Ives! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!