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Customer Services Administrator

Job Posted: 23 days ago

Salary: £ 27,000 - 28,000 / Annum
Job Type: Permanent
Location: Kettering

Expire in: 4 days

Job Description

Logistics Customer Services Administrator
Kettering
Hours - Monday to Friday (Apply online only)
£13.37 per hour 
Temporary - Permananet 

Do you thrive on delivering exceptional service and ensuring operations run like clockwork?

Our Kettering based client is recruiting experienced Customer Service Administrators on a temp to permanent basis to become the vital link between their customers and the organisation—ensuring a seamless, efficient, and professional experience from order to delivery.

 What You’ll Be Doing ...
Process Orders: Accurately handle customer orders, following SLAs and internal procedures.
Customer Liaison: Be the first point of contact, providing support, updates, and helpful advice.
Collaborate Across Teams: Work with transport planners to manage lead times and coordinate transport bookings.
Problem-Solve: Tackle customer issues confidently and ensure quick, positive resolutions.About you ...
Customer Focus: You listen, stay calm under pressure, and resolve issues with empathy and precision.
Proactive Thinking: You anticipate needs and take initiative to meet them.
Strong Communication: You’re persuasive, confident, and know how to build trust quickly.
Organisational Strength: You juggle priorities, set clear goals, and consistently deliver.
High Standards: You’re motivated to exceed expectations and embrace feedback to grow.
Resilience: You stay cool under pressure and bounce back stronger from setbacks.Your Experience & Skills ...
Solid experience in a fast-paced, high-demand customer service environment
Interest in B2B relationships and logistics
Proficiency in Microsoft Office (especially Word and Excel)What's on offer ...

A competitive salary
Regular performance reviews to support your growth
Opportunities to keep up with the latest technologies and industry trends
Access to industry literature, internal training, and expert knowledge
A dynamic team culture where your voice matters and your contributions countIf you’re ready to bring your energy, experience, and passion for customer service to a role where you can make a real impact—we want to hear from you

Before You Apply

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Date of birth.

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Looking for your next career move? Join a top company hiring Customer Services Administrator job near me in Kettering! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!