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Customer Services & Estimating Coordinator

Job Posted: 9 days ago

Salary: £ 28,000 - 31,800 / Annum
Job Type: Permanent
Location: Biggleswade, Bedfordshire

Expire in: 18 days

Job Description

Hours: Monday-Friday, 8am-5pm (early finish Fridays on a rota)

My client is looking for a Customer Services & Estimating Co‑ordinator to join their professional and friendly team. This is a varied, fast‑paced role where delivering excellent customer service and keeping things running smoothly are key.

The Role

You'll be a main point of contact for customers, ensuring a first‑class experience from enquiry through to completion. Responsibilities include:

Providing friendly, professional customer service by phone and email
Preparing, updating and issuing estimates and quotations
Processing repairs, overhauls and parts orders
Managing RFQs and following up with customers
Planning jobs into the workshop and tracking progress
Keeping customers informed on timelines and updates
Supporting the wider Customer Services team
Using internal systems, spreadsheets and pricing tools accurately
Attention to detail is essential, particularly when working with technical information.

About You

Minimum 3 years' customer service and administration experience
Confident telephone manner with strong communication skills
Highly organised, accurate and able to prioritise changing workloads
Comfortable using Microsoft Word, Excel, Outlook and Teams
Professional, reliable and calm under pressure
Able to work independently and as part of a team 

Why Apply?

This is a great opportunity to join a supportive team where your contribution genuinely matters. You'll enjoy variety, responsibility and a competitive salary package.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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