Hiring Now: Customer Support Administrator Near You – Apply Today!

Your Next Customer Support Administrator Job Starts Here – Apply Now!

Customer Support Administrator

Job Posted: 7 days ago

Salary: £ 30,000 - 31,000 / Annum
Job Type: Permanent
Location: Bicester, Oxfordshire

Expire in: 21 days

Job Description

Customer Support Administrator
30k + bonus and great bens
Monday–Friday, 08:00–16:30

Previous Customer Service and CRM experience is essential for this Customer Support Administrator role

We are currently seeking a highly organised, customer-focused Business Support Administrator to join a fast-paced and growing organisation based in Bicester. This is a fantastic opportunity for someone who enjoys working in a varied, demanding administrative role and thrives on delivering outstanding customer service.

You will be the first point of contact for both external customers (hospitals) and internal stakeholders (sales and technical teams), playing a key role in ensuring smooth, accurate, and efficient processing of enquiries.

The Role of the Business Support Administrator;

Business Support

  * Processing stock movements and stock checks

  * Handling sales team enquiries and troubleshooting issues

  * Producing customer backorder reports

  * Placing purchase orders with suppliers

  * Goods-in processing, including inspection

  * Supporting annual inventory checks and regular spot checks

  * Assisting with ad hoc departmental projects

Customer Care

  * Answering telephone hotline calls

  * Monitoring and managing the customer service mailbox

  * Processing customer purchase orders, consignment usage, and replenishment

  * Managing customer loan equipment

  * Arranging dispatch of products and supporting warehouse maintenance

  * Resolving invoice queries and processing returns

  * Chasing outstanding purchase orders in collaboration with the sales team

  * Handling additional customer enquiries as required

  * Processing consignment stock checks

Your previous experience;

  * Experience in a busy, high-volume admin or customer service environment

  * Excellent communication skills with professional telephone manner

  * Strong MS Office skills

  * SAP experience beneficial (training provided). Other CRM’s are ok.

  * Methodical, accurate, and able to work well under pressure

  * Strong attention to detail and analytical ability

  * Self-motivated, adaptable, and able to work independently within a small team

  * Positive, enthusiastic, and committed to continuous learning

  * Passionate about delivering high-quality service

We aim to respond to all applicants. However, if you do not hear from us within 5 working days, please assume your application has been unsuccessful on this occasion

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Administrator job near me in Bicester, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!