Hiring Now: Customer Support Coordinator Near You – Apply Today!

Your Next Customer Support Coordinator Job Starts Here – Apply Now!

Customer Support Coordinator

Job Posted: 11 days ago

Salary: £ 26,000 - 30,000 / Annum
Job Type: Permanent
Location: Cambridge, Cambridgeshire

Expire in: 17 days

Job Description

Job Title: Customer Support Coordinator
Location: Cambridge
Salary: £26,000-£30,000
Working Pattern: Full-time 8:00-4:30pm (Office Based)

A well-established organisation is seeking a proactive and solutions-focused Customer Resolutions Coordinator to join its technical team. This role plays a key part in managing customer queries and complaints, ensuring issues are resolved quickly and professionally to maintain a high level of customer satisfaction.
Key Responsibilities:

  * Respond to customer queries and complaints via phone and email in a timely and professional manner

  * Investigate and resolve issues efficiently, liaising with internal teams where required

  * Provide clear and accurate updates to customers

  * Offer product and technical support to customers experiencing issues

  * Work closely with processing, bookings, and field teams to ensure seamless problem resolution

  * Ensure all communication reflects a high standard of customer care and professionalism

Candidate Requirements:

  * Previous experience in a customer service, complaints handling, or technical support role

  * Strong problem-solving skills with the ability to think quickly and take initiative

  * Excellent communication skills, both written and verbal

  * Confident telephone manner with the ability to handle challenging conversations

  * Highly organised with strong attention to detail

  * A positive, and customer-focused approach

This role offers the opportunity to join a collaborative and supportive team, ideal for someone who enjoys problem-solving and delivering excellent customer outcomes in a fast-paced environment.

Please apply via the advert or Megan at contact Eclectic Recruitment for more information.

We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Coordinator job near me in Cambridge, Cambridgeshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!