Hiring Now: Customer Support Officer Near You – Apply Today!

Your Next Customer Support Officer Job Starts Here – Apply Now!

Customer Support Officer

Job Posted: 3 hours ago

Salary: £ 25,500 - 25,500 / Annum
Job Type: Permanent
Location: Maidstone

Expire in: a month

Job Description

Customer Support Coordinator
£25,500 | Maidstone, Hybrid | Permanent
 
Join a leading national organisation that provides innovative data and technology-driven services to a wide range of clients across the UK. Known for their friendly and inclusive culture, this company prides itself on delivering exceptional customer experiences and continuous improvement across all areas of service.
 
You’ll be responsible for delivering outstanding service, managing non-automated property portfolio orders, and providing quotations for specialised work. It’s a fantastic opportunity for someone with customer service experience who enjoys working in a fast-paced, team-oriented environment.
 
Key Responsibilities

Act as the first point of contact for customers, delivering excellent service and resolving queries efficiently.
Handle and process complex property orders manually, ensuring accuracy and compliance.
Communicate proactively with customers, providing timely updates and resolutions.
Provide quotations for specialist work and assist with order troubleshooting.
Maintain detailed knowledge of company products, services, and promotions.
Prioritise and manage multiple tasks effectively to meet deadlines.
Contribute to a positive and collaborative team culture.
Identify opportunities to improve processes and enhance the customer journey. 
About You

Previous experience in customer service, administration, or a client-facing role.
Strong communication skills and a confident, professional manner.
Excellent problem-solving ability and high attention to detail.
A positive attitude with a proactive, flexible approach to work.
Comfortable managing multiple priorities in a busy environment.
Experience within the property or managed services sector would be advantageous but is not essential. 
The Package

Salary: Up to £25,500 per annum
Hybrid working: 2 office days per week (after probation)
Working hours: Monday – Friday, 09:00 – 17:30
Career progression opportunities and ongoing professional development
Annual pay rise each April

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Support Officer job near me in Maidstone! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!