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Cyber & Network Support Technician

Job Posted: 20 days ago

Salary: £ 26,500 - 26,500 / Annum
Job Type: Permanent
Location: Sunderland, Tyne & Wear

Expire in: 7 days

Job Description

An IT support company are looking for a motivated individual to join their team.
The Cyber & Network Support Technician will play a key role in supporting clients with first‑line technical issues, basic cyber‑security tasks, and routine network troubleshooting. This entry-level position is ideal for candidates who want to build a long-term career in IT infrastructure and security.
KEY DUTIES
  * Provide first-line support for hardware, software, and network issues, including diagnosing and resolving common faults
  * Support cyber‑security monitoring tasks, identifying potential vulnerabilities and escalating risks
  * Assist in routine network troubleshooting, configuration, and securing of devices and systems
  * Support the implementation of cyber‑security best practices to protect systems and data from unauthorised access
  * Carry out basic cybersecurity testing and document findings
  * Log and document all support activities in line with internal processes.
  * Collaborate with senior technicians to escalate complex issues when required.
  * Provide excellent customer service to internal and external users.
CANDIDATE REQUIREMENTS
  * Strong problem‑solving and diagnostic skills.
  * Clear communication skills

Before You Apply

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Looking for your next career move? Join a top company hiring Cyber & Network Support Technician job near me in Sunderland, Tyne & Wear! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!