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Estate Manager

Job Posted: 21 hours ago

Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: Harlow

Expire in: a month

Job Description

A modern residential development is looking for an Estate Manager to be responsible for the smooth running of the Estate’s community building, open areas, amenities, and the apartment buildings. The Estate Manager will have previous experience in facilities or estate management and be knowledgeable about relevant health & safety, GDPR, and legal obligations. In addition, the Estate Manager will have excellent customer service and relationship-building skills, be flexible in working at certain times when required, and be highly professional, organised and adaptable.

Applications from ex-military personnel are strongly encouraged

Key Responsibilities:

Ensure all enquiries and communications are logged and responded to efficiently and effectively
	
Inspect the apartment buildings' communal areas, open spaces and amenities 
	
Support the day-to-day operational management of the community building and open spaces
	
Ensure cleaning, maintenance, furniture, fixtures, fittings, operational equipment, and supplies are maintained for the community building
	
Ensure the community building complies with all relevant H&S regulations and other statutory requirements
	
Respond to incidents, emergencies, accidents, complaints, safeguarding concerns, or operational issues and escalate matters where required
	
Take reasonable care of all Employer property, furniture, tools, equipment, keys, radios, IT equipment, access devices, documentation, vehicles, and operational assets entrusted to them or under their control
	
Maintain relevant COSHH information, Health & Safety documentation, risk assessments, and operational compliance records
	
Monitor the signing in and out of all contractors, visitors, volunteers, and service personnel
	
Monitor the workers around the estate and ensure minimum disturbance to residents, and that they are working safely
	
Maintain accurate records of incidents, accidents, inspections, operational issues, complaints, and contractor attendance
	
Ensure all records and data are maintained securely in accordance with GDPR, legislation and policies
	
Assist with operational security arrangements and related operational procedures
	
Arrange induction training and actively participate in any relevant briefings and training
	
Undertake all mandatory and role-specific training
	
Maintain a high level of professionalism and exceed client satisfaction levels
	
Set an example to all residents, commercial tenants, visitors, contractors, and members of the public
	
Undertake reasonable additional duties as required

Knowledge, skills and qualifications required:

Previous experience working in facilities or estate/building management
	
Strong customer service, teamwork, communication, managerial, and relationship-building skills
	
Great IT, health & safety, and admin skills
	
Excellent organisational, time management, and problem-solving skills
	
Is professional, discreet, and adaptable
	
Awareness of Health & Safety, COSHH, safeguarding, GDPR, and compliance obligations.
	
Be available to work flexibly when needed, such as on weekends, evenings, bank holidays etc. 

Salary: £45,000

Benefits: Bonus, Training, Hols 20+8, Pension

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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