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EV Customer Support Coordinator

Job Posted: 20 days ago

Salary: £ 24,000 - 26,000 / Annum
Job Type: Permanent
Location: Surrey

Expire in: 8 days

Job Description

Our Client is seeking an EV Customer Support Coordinator to work remotely within the Surrey area.. This role is pivotal in ensuring customer satisfaction and maintaining effective communication between our clients and the company. The ideal candidate will possess strong communication skills, and a "can do" attitude.

The role involves day-to-day tasks related to ensuring customer satisfaction, providing customer support, and enhancing the overall customer experience. The Customer Support Co-ordinator will be responsible for effective communication with customers and delivering exceptional customer service.

Day to Day

• Ensure all EV customers - both commercial and domestic are managed from initial enquiry through to installation in a seamless and efficient way which enables growth and scale, ensuring queries are answered in a timely manner.

• Work closely with the internal team members where necessary to ensure all domestic installs follow the set process, adhere to regulation, and meet all head office requirements

Skills

• Proficient in MS Office systems

• Excellent communication skills, both verbal and written, with a focus on clarity and professionalism.

• Experience in data entry with a keen eye for detail to ensure accuracy in records.

• Prior experience in a customer service role with customer service skills.

• Ability to work independently with previous experience of remote working in a fast-paced environment.

• A positive attitude with a commitment to providing outstanding customer service.

• Knowledge of EV Charging installation process would be an advantage.

Hours of work are: 8.30am - 5.30pm Monday to Friday.

If you are passionate about delivering exceptional service and enjoy working in a dynamic environment, we encourage you to apply for the EV Customer Support Coordinator position

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring EV Customer Support Coordinator job near me in Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!