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Facilities Manager

Job Posted: 5 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Cardiff

Expire in: 23 days

Job Description

Facilities Manager

Locations: Cardiff / Thatcham / Oxford
Reporting to: Senior Regional Facilities Manager / Contract Manager

The Role

 We are seeking an experienced Facilities Manager to lead the delivery of high-quality facilities management services across one or more sites. This is a key leadership role, responsible for ensuring operational excellence, financial performance, and outstanding customer service, while maintaining compliance with statutory and contractual requirements.
 
You will manage teams, oversee suppliers and subcontractors, and work closely with stakeholders to continuously improve service delivery and drive value across the contract.

Key Responsibilities

Provide strong leadership to ensure all contractual commitments, including SLAs and KPIs, are met and exceeded
Identify and deliver opportunities for contract growth, additional services, and improved profitability
Ensure company policies, processes, and procedures are effectively communicated and implemented
Maintain safe, healthy working environments, ensuring full compliance with health & safety legislation and internal standards
Manage operational staffing structures, balancing cost efficiency with service excellence and resilience
Ensure teams are fully competent, supported by effective training, development, and succession planning
Collaborate with peers and stakeholders to support continuous improvement and best practice
Take accountability for financial performance, including revenue, cost control, WIP, and debt reduction
Maintain effective control systems to ensure statutory, policy, and contractual compliance
Build and sustain strong client relationships, ensuring a customer-focused approach across all activities
Promote company values and create a positive, high-performance culture
Deliver clear and effective communication through meetings, briefings, reports, and updates

Accountabilities

Direct reporting to a Senior Regional Facilities Manager / Contract Manager
Line management responsibility for the contract team and oversight of subcontractors
Day-to-day operational accountability to client stakeholders

Skills, Knowledge & Experience

Proven experience in facilities management within a complex or multi-site environment
Strong people management and team development experience
Excellent interpersonal and stakeholder management skills
Sound commercial awareness and financial acumen
NEBOSH General Management Certification (or equivalent)

Personal Attributes

Highly motivated with strong influencing and leadership skills
Acts as a role model for customer service excellence
Organised, proactive, and able to perform effectively in high-pressure environments
High levels of integrity, energy, and self-confidence

Additional Information

The role will involve occasional travel to support operational delivery, training, and business reviews
Some overnight stays may be required

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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