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Facilities Scheduler

Job Posted: 11 hours ago

Salary: £ 14.45 - 14.45 / Hour
Job Type: Temporary
Location: Bracknell

Expire in: a month

Job Description

Helpdesk Operator – Facilities Management
 Location: Bracknell
 Pay: £14.45
 Full-time | Temporary (3 months)

We are currently recruiting for a Helpdesk Operator to join a leading Facilities Management provider based at the Bracknell. This is a fantastic opportunity to work within a fast-paced, high-profile environment supporting the delivery of essential FM services.

The Role:

As a Helpdesk Operator, you will be the first point of contact for all maintenance and facilities-related queries. You will play a key role in ensuring service requests are logged, tracked, and resolved efficiently while delivering excellent customer service.

Key Responsibilities:

Handling incoming calls and emails from clients and site users

Logging jobs accurately onto the CAFM system

Coordinating with engineers and subcontractors

Monitoring job progress and ensuring SLAs are met

Providing regular updates to stakeholders

General administrative duties to support the FM team

What We’re Looking For:

Previous experience in a helpdesk, customer service, or FM environment (preferred)

Strong communication and organisational skills

Ability to work in a fast-paced environment

Good IT skills, including experience with CAFM systems (desirable)

A proactive and customer-focused approach

What’s On Offer:

Competitive hourly rate of £14.45

Opportunity to work at a prestigious and well-known site

Supportive team environment

Potential for long-term opportunities

If you’re a motivated individual with a passion for delivering excellent service, we’d love to hear from you.

 Apply now or get in touch for more information

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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