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Field Service Team Lead

Job Posted: 9 days ago

Salary: £ 50,000 - 55,000 / Annum
Job Type: Permanent
Location: DT5 2NJ

Expire in: 19 days

Job Description

We're recruiting on behalf of a specialist engineering organisation operating within the maritime and defence sector, seeking an experienced Field Service Team Lead to head up a customer-facing field service function.
 This is a hands-on leadership role, responsible for managing a team that delivers engineering support, installation and maintenance activities across the full product lifecycle at customer sites in the UK and overseas.
  
 The Role
 As Field Service Team Lead, you'll lead and coordinate field-based engineering activities, ensuring equipment is installed, tested, configured and supported in line with contractual, regulatory and safety requirements.
 You'll work closely with project teams, customers and suppliers, planning and prioritising work, leading engineers in the field, and acting as a technical and operational escalation point when required.
  
 Key Responsibilities

 Field Service Leadership
  
Lead and manage the Field Service team, applying effective first-line management practices 
Plan, prioritise and coordinate field service activities in line with customer and project requirements 
Support the Project Manager with planning and delivery of engineering support activities  Installation, Test & Maintenance
  
Oversee and carry out installation and commissioning ("setting to work") activities in line with approved installation and test plans 
Support assembly and testing of equipment and cabling in accordance with quality procedures 
Lead and support routine maintenance activities, ensuring compliance with legal, quality and safety standards 
Assist with managing equipment obsolescence and long-term support considerations  Customer & Stakeholder Engagement
  
Act as a key interface with customers at designated sites, building strong working relationships 
Attend land and sea trials as required to support measurement, servicing and maintenance activities 
Liaise effectively with internal teams, suppliers and external stakeholders  Safety, Compliance & Documentation
  
Ensure work is conducted in line with relevant legislation, regulatory requirements and defence safety standards 
Identify risks, assess hazards and ensure appropriate mitigation measures are documented and followed 
Produce and maintain technical and project documentation to required customer and regulatory standards  Essential Skills & Experience
  
Strong experience working with electrical and electronic systems, ideally within a maritime environment 
Proven experience leading or supervising engineering teams, including extensive UK and international travel 
Experience working to defence safety and regulatory standards, including risk assessment and mitigation 
Ability to produce and maintain high-quality technical and project documentation 
Willingness to attend customer sites, including land and sea trials, as required 
Strong stakeholder management skills with the ability to build effective working relationships  Desirable Skills
  
Knowledge of acoustics 
Understanding of computer networks 
Comfortable working in confined spaces 
Clear and confident communicator, both written and verbalQualifications & Requirements 
Engineering qualification to HND level or higher 
Eligible to obtain UK security clearance (SC or DV) 
Sole UK nationality 
Full UK driving licence 
Willingness to travel at short notice within the UK and internationally 
Computer literate  Essential to know
  
Awesome Salary 
Based out of Portland 
Must be UK National from birth 
When not at site this is a hybrid role with 2/3 days week in office 
When at site all hotels/ subsistence, food and travel is paid for and and a £50 daily working away from home allowance 
All overtime is paid for including any travel time   
 Why Apply?
  
Leadership role with a high degree of responsibility and autonomy 
Opportunity to work on complex maritime and defence systems 
Varied role combining people leadership, hands-on engineering and customer engagement

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