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Service Advisor

Job Posted: 7 days ago

Salary: £ 28,000 - 38,000 / Annum
Job Type: Permanent
Location: Chippenham, Wiltshire

Expire in: 21 days

Job Description

Service Advisor – £28,000 - £38,000

Location: Chippenham
Salary: £28,000 – £32,000 Basic (OTE depending on bonus structure)

Pembrook Resourcing are currently recruiting on behalf of a well-established automotive dealership who are looking to add an experienced Service Advisor to their aftersales team.

This is a fantastic opportunity for someone with previous motor trade experience who thrives in a fast-paced, customer-focused environment.

Key Responsibilities:

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    Acting as the first point of contact for customers in the service department

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    Booking vehicles in for service, maintenance, and repair work

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    Preparing job cards and ensuring accurate documentation

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    Providing updates to customers throughout the day

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    Upselling additional work, service plans, and products where appropriate

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    Liaising with the workshop to ensure efficient workflow

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    Handling customer queries and resolving any issues professionally

The Ideal Candidate:

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    Previous experience as a Service Advisor (essential)

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    Excellent communication and customer service skills

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    Ability to work well under pressure

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    Strong organisational skills and attention to detail

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    Confident in upselling and meeting targets

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    Full UK driving licence

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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