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Firstline Application Support Technician

Job Posted: 23 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Warwick

Expire in: 4 days

Job Description

Firstline Application Support Technician

 The Package:-  To £35k + benefits

 Location :- Warwick & primarily a remote role with circa 3 – 4 days a month in the office

 The Role:-
 Working as part of a dedicated & friendly team, providing critical application support to the healthcare/clinical industry.
 You will provide Firstline Helpdesk support on clinical applications, involving call/email/app logging, Firstline Technical resolution, escalation and allocation, within an ITIL environment. This includes supporting over 140 sites across the UK and customers/users at all levels & therefore requires excellent communication skills.
 You will primarily be working with the Healthcare Applications – RIS & PACS & training will be provided for the right person, especially if you have any related similar industry applications or extensive Apps Helpdesk background.

 What are we looking for:-
Firstline, Helpdesk Application Support
Firstline Technical Fixing/Resolution experience
Ideally RIS and/or PACS or Similar Healthcare App Knowledge (an advantage)
Excellent Communication skills
Friendly personality
 Full Job description & further details available upon application & successful shortlisting

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