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French Speaking Customer Service

Job Posted: 15 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Wellingborough, North Northamptonshire

Expire in: 13 days

Job Description

Do you have experience within a customer service setting? Have exceptional administrative skills and fluent in French?

In which case - you are ticking the boxes for us!

We are working with this international business and recruiting for a French speaking customer service administrative. You will join a well established team that will support you with your personal development. Its a really exciting time to join - with lots of new digital plans already in process for you to be part.

This is a business critical role and will involve you taking on the full life cycle of the customer journey from order to invoicing and may even involve some European travel!

Responsibilities:

  * Prepare quotations for clients, issue and track

  * Manage any inbound enquiries and responses - seek technical support where required

  * Convert approved quotes to live jobs via Navision and track the process - ensure customer is kept up to date through the entire process

  * Ensure compliance is maintained with regular WIP reporting

  * Raise and issue purchase orders

  * Liaise with supply chain - this will involve international import and export documentation processing

  * Coordinate national and international shipping

  * Liaise with couriers and prepare import/export documentation as required

  * Key point of contact via email, telephone and Chatbot

Skills/Experience:

  * Previous experience within a B2B customer service environment

  * CRM knowledge - ideally Navision or similar

  * Knowledge of import/export and HMRC processes

  * Fluent French - none negotiable

  * Flexibility for occasional UK and European travel

On offer:

  * Excellent salary

  * Career progression

  * National and European travel

  * Agile working pattern

  * Excellent opportunity!

Interested?

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Looking for your next career move? Join a top company hiring French Speaking Customer Service job near me in Wellingborough, North Northamptonshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!