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Front of House Supervisor

Job Posted: 25 days ago

Salary: £ 25,897 - 34,529 / Annum
Job Type: Permanent
Location: Galway

Expire in: 3 days

Job Description

Front of House Supervisor 

💶 Up to €40,000

📍 Galway, Ireland (On-site)

As Member Experience & Front Desk Supervisor, you will be the welcoming face of our clients business & a key ambassador for their brand. You will play a vital role in creating an exceptional first impression, overseeing front desk operations, & ensuring every customer feels valued, supported, & cared for.

This role combines hands-on front-of-house leadership with strong administrative & organisational responsibilities, helping to maintain the high service standards their customers expect.

✅ Key Responsibilities

Lead & oversee the front desk experience, providing a warm, professional welcome to customers

Manage daily reception operations, including check-ins, bookings, scheduling, & payments

Act as the primary point of contact for member enquiries, handling questions & concerns with efficiency & empathy

Maintain accurate membership records & support administrative processes

Work closely with management & the wider team to deliver consistently high service standards

Train, support, & motivate reception staff to ensure a positive & professional customer experience at all times

🫵🏽 About You

Minimum of 3 years' experience in a senior receptionist, front desk, or guest services role (experience in hospitality, leisure, or premium service environments is an advantage)

Excellent interpersonal & communication skills, with a friendly & approachable manner

Strong organisational & administrative abilities, with keen attention to detail

Calm & confident under pressure, with the ability to prioritise tasks in a busy environment

Positive, proactive, & genuinely passionate about delivering outstanding customer service

Does this sound like the role for you?

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WA Consultants is an Employment Business and an Employment Agency as described within The Conduct of Employment Agencies and Employment Businesses Regulations 2003

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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