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Graduate Account Manager E-commerce

Job Posted: 4 hours ago

Salary: £ 24,000 - 24,000 / Annum
Job Type: Permanent
Location: Stratford-upon-Avon, Warwickshire

Expire in: a month

Job Description

Graduate Talent is pleased to be working with a fast-growing e-commerce client based in Stratford-upon-Avon.

We are looking for an enthusiastic graduate to join as a Graduate Account Manager, supporting customer accounts, managing enquiries, and helping drive growth across their online platforms.

This is a full-time, office-based role.

Key Details

Hours: Monday–Friday, 9:00am–5:00pm (30 min lunch)

Job Type: Full-time, Permanent

Salary: £24,000 per year

Bonus: Monthly commission scheme

What you’ll be doing

  * Managing inbound customer accounts and guiding them through the buying process

  * Building strong, long-term relationships with both new and existing customers

  * Advising customers on products and helping them find the right solutions

  * Identifying opportunities to up-sell and cross-sell across the product ranges

  * Responding to customer and supplier queries via phone and email

  * Resolving issues and ensuring an excellent after-sales experience

  * Reviewing customer feedback and suggesting improvements

  * Supporting the wider team with general admin and day-to-day tasks

Who We’re Looking For

  * A confident, professional communicator

  * Customer-focused with strong problem-solving and organisational skills

  * Reliable, proactive, and able to work both independently and in a team

  * A graduate eager to grow into account management and e-commerce

  * Someone motivated to learn, develop, and take ownership of their accounts

What You’ll Love

  * Competitive salary plus monthly performance bonuses

  * 28 days holiday (20 + 8 bank holidays)

  * Company pension scheme

  * Free on-site parking

  * Supportive, vibrant office environment with regular team events

  * Full training and ongoing professional development to accelerate your career

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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