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Guest Relationship Manager

Job Posted: 14 hours ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Glasgow, Glasgow City

Expire in: a month

Job Description

Booking Manager / Guest Relationship Manager
📍 Ayrshire / Glasgow (Hybrid Role)
💰 Salary DOE
Lock Global Recruitment is working with a client who manages a portfolio of high-end properties across Ayrshire and Glasgow, and we are looking for an experienced Booking Manager / Guest Relationship Manager to join their team.
This is a fantastic opportunity for someone who is passionate about customer experience, hospitality, and brand growth, working within a premium property environment.
🧑‍💼 The Role:
• Managing bookings across a portfolio of luxury properties
• Delivering exceptional guest experience and relationship management
• Handling enquiries and ensuring smooth communication from booking to stay
• Supporting and building brand awareness through social media
• Managing and updating booking systems
✅ What We’re Looking For:
✔ Experience in a similar role (hospitality / property / short-term lets)
✔ Strong background using booking systems
✔ Experience building brand presence via social media
✔ Excellent communication and customer service skills
✔ Organised, proactive, and professional
🌟 What’s on Offer:
• Hybrid working
• Opportunity to work with high-end property portfolios
• Growing business with strong potential
📩 For more information or to apply

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